flâneur — a map of the web's best reading

The Four Dimensions of Tone of Voice

nngroup.com · 2,137 words · saved by 1 readers

The tone of any piece of digital content can be analyzed along 4 dimensions: humor, formality, respectfulness, and enthusiasm.

7 The Four Dimensions of Tone of Voice Kate Moran Kate Moran July 17, 2016 · Updated Aug. 16, 2023 2023-08-16 Share Email article Share on LinkedIn Share on Twitter Summary: A product's tone of voice communicates how an organization feels about its message. The tone of any piece of content can be analyzed along 4 dimensions: humor, formality, respectfulness, and enthusiasm. If we envision our website as a tool that enables us to have a conversation with our users , it’s clear that a carefully considered tone of voice is critical. In This Article: The Importance of Tone The Four Dimen

Explore this link on the map →

related reading